Vista: I cannot cancel files in the printing queue?
Posted in Printers on July 29th, 2008
How can I do this?
Before anyone states it, I’ve gone into the print files bit, I can right click and try to cancel but it doesnt dissappear and the “delete all” function isn't granted for some reason so…
Help?
Answer:
Stop the spooler service in services:
Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side
window.
On the left side click stop the service and wait forthe process to
stop
Don’t close the window yet. You’ll have to restart it here later.
next delete the print job in the printer queue
then restart the spooler service
Resubmit your new print job.
Option 2)
If that doesn't clear it, the next step would be to halt the spooler
service as said above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler
folder.)
It is located in:
C:\WINDOWS\system32\spool\PRINTERS
Your print job will show 2 files there Example below:
00002.SHD
00002.SPL
Delete the files located in there. There might be several of them
depending apon how many print jobs you submitted. You will have to
resubmit your print jobs all over again.
Next go back to services window and restart the spooler service
That will definitely fix it.
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